Privacy Policy

This Privacy Policy explains how Vera Laboratories ("Vera Laboratories," "we," "us," or "our") collects, uses, and shares information when you visit our website or place an order with us.

Information we collect

Information you provide directly:

• Name, email address, shipping address, and phone number when you place an order
• Account information if you create an account (email and password)
• Any information you send us directly, such as a support request

Information collected automatically:

• IP address, browser type, device information, and pages visited
• Approximate location derived from IP address
• Standard analytics data used to understand site usage

How we use your information

• To process and fulfill orders, including shipping and customer service
• To communicate with you about your order or account
• To verify age eligibility for use of this site
• To improve our website, products, and customer experience
• To detect and prevent fraud or misuse of our site
• To comply with legal obligations

Cookies

We use cookies and similar technologies to keep you signed in, remember cart contents, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function properly without them.

How we share information

We do not sell your personal information. We share information only with:

• Shipping carriers, to deliver your order
• Payment processors, to process transactions securely
• Service providers who help us operate our website and business
• Law enforcement or regulators, when required by law

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements.

Your rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us using the information below.

Children's privacy

This site is restricted to individuals 21 years of age or older and is not directed at minors. We do not knowingly collect personal information from anyone under 21.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "last updated" date revised accordingly.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, email us at contact@veralabs.bio with your order details.